Terms & Conditions

This website is operated by Resting Place Services LLC. Throughout the site, the terms “we”, “us” and “our” refer to Resting Place Services LLC. Resting Place Services LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our plans or retail products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - SERVICES

Resting Place Services LLC provides grave care and decoration services that are tailored to honor and maintain the dignity of your loved one's final resting place. The following terms apply specifically to the services we offer.

We offer a range of customizable services including, but not limited to:

Grave cleaning: Hand-washing of headstones, monuments, or markers using non-abrasive, biodegradable solutions safe for historical and modern stonework.

Decoration: Seasonal or special-occasion floral arrangements, wreaths, and small decorative items, placed in accordance with cemetery regulations.

Photo documentation: Before and after images are provided upon request as part of our service packages.

Gravesite visits: One-time or subscription-based visits throughout the year, which may include light landscaping (e.g., removing debris, clearing weeds) as permitted.

We currently serve select cemeteries and memorial parks within the greater Houston area. Service availability may vary by location due to cemetery regulations or site accessibility. If a requested location falls outside our standard service area, additional travel fees may apply or the service may be declined at our discretion. We comply with all cemetery rules and regulations. It is the responsibility of the client to ensure that our services are permitted at the desired location. If access is denied or limited due to cemetery restrictions, we will notify you and either reschedule or cancel the service, issuing a refund if necessary. We aim to complete all scheduled services according to the location of the cemetery. However, weather conditions, site access issues, or scheduling conflicts may cause delays. In such cases, we will notify you and reschedule the service at the earliest opportunity. The duration of decorative accents remaining at the gravesite depends on specific cemetery policies. Resting Place Services LLC will only dispose accents during the next scheduled visit. Any existing accents at the time of service will not be removed unless directed by you or the person who paid for the service.

For the 4 visits package or 4 seasons package, you agree to be charged the full amount according to your selected plan. You may cancel or modify your subscription by providing at least 10 days’ notice prior to your next scheduled service. If a package is cancelled, the balance due is reduced by the number of completed visits charged at the Single Service rate ($100). For example if a 4 Visits Package ($330) is purchased and two visits have been completed, the amount reimbursed will be $130. A single service cancellation must be sent to info@restingplaceservices.com within 48 hours of the service date (service date depends on the cemetery location, see Schedule).

While we take great care in providing services with professionalism and respect, we are not responsible for preexisting damage to grave markers, weather-related deterioration, or theft/vandalism that occurs before or after our visit. We do not guarantee long-term preservation of cleaned or decorated sites. We welcome special requests such as custom floral arrangements, grave marking for birthdays or anniversaries, or additions like solar lights or memorial plaques. These requests must be made in writing and may incur additional fees. All custom items must comply with cemetery regulations.

SECTION 6 - ACCURACY OF INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel services purchased per person, per household or per order. These restrictions may include orders placed by or under the same decedent, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorized parties.

You agree to provide current, complete and accurate purchase and account information for all purchases made through Resting Place Services LLC.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example promotional entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.